Privacy Policy

Last updated: [25 Dec 2025]

Hijabeaze respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data under the UK GDPR and the Data Protection Act 2018. ico.org.uk+1

1) Who we are

Business name: Hijabeaze
Registered address: 10 Falstone Green, Luton, Bedfordshire, LU2 9TT
Company number: 00447404454453
Email: info@hijabeaze.com

2) Data we collect

We may collect:

  • Identity & contact data: name, email, phone number, billing/shipping address

  • Order data: items purchased, payment status, returns

  • Technical data: IP address, browser/device, cookies, site usage

  • Marketing preferences: email opt-in/out

  • Customer support: messages, complaints, feedback

Payment details: Card payments are processed securely by Shopify and/or payment processors (e.g., Stripe/PayPal). We do not store full card details.

3) How we use your data (and lawful bases)

We use personal data to:

  • Process orders, delivery, returns and refunds (contract)

  • Provide customer service (contract / legitimate interests)

  • Prevent fraud and keep the Site secure (legitimate interests / legal obligation)

  • Send marketing emails if you opt in (consent)

  • Meet legal and tax requirements (legal obligation)

The ICO explains you should clearly provide privacy information and lawful bases. ico.org.uk+1

4) Marketing communications

If you opt in, we may send you marketing emails. You can unsubscribe anytime using the link in emails or by contacting us. If we rely on consent, you can withdraw consent at any time. ico.org.uk

5) Sharing your data

We may share data with trusted service providers, such as:

  • Shopify (store hosting)

  • Payment processors (e.g., Stripe/PayPal)

  • Delivery couriers

  • Email/SMS marketing platforms (if used)

  • Analytics tools (e.g., Google Analytics)

We only share what is necessary to provide services.

6) International transfers

Some of our service providers may process data outside the UK. Where this happens, we use appropriate safeguards (e.g., adequacy regulations or standard contractual clauses) to protect your data.

7) Data retention

We keep personal data only as long as needed for:

  • fulfilling orders and customer support,

  • legal/tax records,

  • resolving disputes,

  • and legitimate business purposes.

8) Your rights

You have rights under UK GDPR, including:

  • access to your data,

  • correction,

  • deletion (in some cases),

  • restriction of processing,

  • data portability,

  • objection to processing,

  • and the right to withdraw consent (where applicable). ico.org.uk+1

9) Complaints

If you have concerns, please contact us first. You also have the right to complain to the UK regulator, the Information Commissioner’s Office (ICO). ico.org.uk

10) Cookies

We use cookies and similar technologies to operate the Site, remember preferences, and analyse traffic. You can manage cookies through your browser settings and any cookie banner/settings on our Site.

11) Security

We use reasonable technical and organisational measures to protect your data. No system is 100% secure, but we work to safeguard your information.

12) Contact

Business name: Hijabeaze
Registered address: 10 Falstone Green, Luton, Bedfordshire, LU2 9TT
Company number: 00447404454453
Email: info@hijabeaze.com